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Communication: Text, Lesson Plan

Complaining Hotel Guests: Text, Lesson Plan

Enthusiasm and Attitude: Text, Lesson Plan

Networking: Text, Lesson Plan

Problem Solving and Critical Thinking: Text, Lesson Plan

Professionalism: Text, Lesson Plan

Teamwork: Text, Lesson Plan

Workplace Safety: Lesson Plan, Basics of OSHA Text, Safety Signs Text, Vocabulary Map, Homework