Low/High Intermediate  

A Matter of Safety: Text, Lesson Plan

Calling In Sick: Text, Lesson Plan

Chatty Kelly: Text, Lesson Plan

Choosing the Right Employee: Text, Lesson Plan

Cultural Bias or Work Ethic Issue Part 1: Text, Lesson Plan

Cultural Bias or Work Ethic Issue Part 2: Text, Lesson Plan

Customers Cancel Orders: Text, Lesson Plan

Looking Professional: Text, Lesson Plan

My Goal: Text, Lesson Plan

Office Changes: Text, Lesson Plan

Recognizing Cultural Differences: Text, Lesson Plan

Respectful Conversations: Text, Lesson Plan

Respecting Cultural Differences: Text, Lesson Plan

Sick Days: Text, Lesson Plan

Smoothie Operator: Text, Lesson Plan

Tell the Truth: Text, Lesson Plan

The Grand Opening: Text, Lesson Plan

Understanding Customer Needs: Text, Lesson Plan

Working with a Difficult Supervisor Part 1: Text, Lesson Plan

Working with a Difficult Supervisor Part 2: Text, Lesson Plan